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Shipping policy

ORDER PROCESSING TIME
Once your order is placed, we will process it within 1–2 business days, excluding weekends and holidays. Orders are processed and shipped as soon as payment is confirmed, and we will send you a confirmation email with tracking details once your order has shipped.

SHIPPING METHODS & RATES
We offer the following shipping options:

  • Standard Shipping: Estimated delivery within 5-7 business days (depending on location).

  • Expedited Shipping: Estimated delivery within 2-3 business days.

  • Overnight Shipping: Guaranteed delivery by the next business day for orders placed before 12 PM (noon).

Shipping rates are calculated at checkout and are based on your location and the size of your order.

FREE SHIPPING PROMOTION
We offer free standard shipping on all orders over $50 (within [Country Name], excluding taxes and shipping fees). This offer is subject to change without notice, and additional conditions may apply.

INTERNATIONAL SHIPPING
We currently offer international shipping to select countries. Shipping rates and delivery times for international orders vary by destination. Please note that international orders may be subject to customs fees, duties, and taxes that are not included in the item price or shipping cost. These fees are the responsibility of the customer and are due at the time of delivery.

SHIPPING RESTRICTIONS
We do not ship to P.O. Boxes or APO/FPO addresses. Additionally, some products may have shipping restrictions based on size or weight and may not be available for shipping to certain areas.

ORDER TRACKING
Once your order is shipped, we will send you an email with a tracking number to monitor your package’s progress. Please allow 24-48 hours for tracking information to update after receiving your shipping confirmation.

DELIVERY TIMES
Please note that delivery times are estimates only, and actual delivery may vary depending on your location, carrier delays, and other factors. ToyzCart is not responsible for delays caused by the shipping carrier or unforeseen events such as weather conditions or customs processing.

DAMAGED OR LOST PACKAGES
If your package is lost or damaged during shipping, please contact our customer support team immediately at cs@toyzcart.com  with your order number and relevant details. We will work with the carrier to resolve the issue.

MISSING OR INCOMPLETE ORDERS
If you believe that your order is missing an item or is incomplete, please contact us within 5 business days of receiving your shipment. We will investigate the issue and work with you to correct the problem.

CHANGES TO SHIPPING POLICY
ToyzCart reserves the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page, and the updated policy will take effect immediately.